Michigan Medicine Department of Internal Medicine and the Michigan Social Health Interventions to Eliminate Disparities Collaborative Quality Initiative (MSHIELD CQI) seek an Social Drivers of Health Manager to help to lead MSHIELD's community-clinical linkage work that implements screening for unmet social health needs in healthcare settings and links patients to existing resources in their communities. The SDOH Manager facilitates the development of social needs screening-linkage interventions, including related activities of evaluating interventions, maintaining key partnerships, and offering consultation and education to the CQI portfolio, in close coordination with other team members. The position also includes key duties related to capacity building among our organizational partners and maintaining strategic partnerships in Michigan's communities.

MSHIELD models our core value of anti-racism within our team and internal processes, and engages the entire Collaborative Quality Initiative (CQI) portfolio in combating all forms of oppression, driving a culture of equity, and upholding anti-racist principles and practices. We believe diversity of people and perspectives enriches our group and the work we accomplish together as we strive toward our vision of data-driven, community-partnered, equity-centered quality improvement. As part of this commitment, we encourage applicants from all groups to apply for this position, particularly those who have historically been less represented in academic institutions. 

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Blue Cross Blue Shield of Michigan (BCBSM) sponsored Collaborative Quality Initiatives (CQI) are statewide quality improvement programs whose goals are to improve quality, safety, and clinical outcomes for specific healthcare procedures or medical conditions across the state of Michigan (https://cqis.org). Each CQI is organized and facilitated by a Coordinating Center, led by Program Directors and Co-directors, and a Program Manager. Michigan Medicine is home to the coordinating centers for 20 of the current CQIs. 

The Michigan Social Health Interventions to Eliminate Disparities (MSHIELD) is a CQI focused on addressing health equity as a key component of quality improvement in health care. MSHIELD's mission is to empower CQIs to lead the future of quality improvement which achieves whole health for all people by integrating social care and clinical care, using data to drive health equity, and fostering a culture of anti-racism.  

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. 

Work Locations

This department employs a work remote first policy. Office and meeting space within the health system is available as needed and in-person work across Michigan will be occasionally required, but remote work is supported and encouraged as appropriate. The MSHIELD team works remotely 4 days/week, with one on-site day for in person work at Arbor Lakes (4251 Plymouth Road, Ann Arbor).  

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Accommodation and Accessibility

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobsweb@umich.edu.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Supporting Community-Clinical Linkages:

• Support the coordination and implementation of evidence-based and community-driven community-clinical linkages to address social health needs.

• Execute evaluation efforts to understand patient and organizational partner experiences, as well as the effectiveness of community-clinical linkage interventions.

• Support the tracking and documentation of project progress and timelines.

• Support MSHIELD program leaders to effectively scale and sustain community-clinical linkages across different CQIs, healthcare settings, regions, and clinical settings.

Capacity-Building, Consulting, Technical Assistance:

• Provide content expertise related to SDOH and social health needs.

• Collaborate with MSHIELD program leaders to consult with CQIs, hospitals, practices, and external partners about interventions to address social health needs, community engagement, and best practices.

• Collaborate with MSHIELD team members to deliver educational opportunities related to SDOH and health equity to CQIs, hospitals, practices, and other partnering organizations.

• Maintain a portfolio of educational materials, toolkits, and resources related to SDOH, health equity, and addressing social health needs (e.g., implementation toolkit, readiness assessments, screening tools).

Engagement & Partnership Maintenance:

• Provide support for MSHIELD's Social Care Advisory Council, which informs and guides the teams work in integrating clinical and social care.

• Collaborate with MSHIELD program leaders to maintain strong relationships with community and statewide partners to support MSHIELD's work to integrate social and clinical care.

• Represent MSHIELD at community events, committees, and project-specific events.

Required Qualifications

• Demonstrated experience leading relevant projects with multiple partners or stakeholders.

• Excellent organization, communication, and interpersonal skills.

• Ability to work in a fast-paced environment, handle multiple projects simultaneously, set priorities, and take initiative while keeping supervisors and project leads informed.

• Ability to be consistently detail-oriented.

• Flexibility and ability to work independently and collaboratively with multiple teams and individuals.

• Proficiency in basic Microsoft programs including Word, Excel, and PowerPoint.

Senior Level

• Bachelors degree or higher in health sciences, public health, social sciences, or a related field.

• Four or more years of progressively responsible experience in a relevant setting.

• Two or more years of experience in a healthcare, social service, community-based organization or related setting.

Intermediate Level

• Bachelors degree or higher in health sciences, public health, social sciences, or a related field.

• Two or more years of responsible experience in a relevant setting, per above.

Desired Qualifications

• Masters degree in health sciences, public health, social sciences, or a related field.

• Experience leading or facilitating implementation of social needs screening and linkages in healthcare settings

• Experience working with or in community-based organizations in Michigan

• Ability to work effectively with limited supervision.

• Experience with health equity, anti-racism, or supporting the health of diverse communities.

• Commitment to personal and professional growth, particularly related to health equity and anti-racism.

Salary Range:  Senior Level - $77,850 - $112,870; Intermediate Level - $70,770 - $102,610; + benefits, including excellent medical, dental and vision coverage effective on your very first day, and 2:1 Match on retirement savings. Salary will be commensurate with experience and education.